FAQ (Frequently Asked Questions) 

Would I need an additional paper roll if I included printing in my package?

Usually, clients only print out up to two hundred (200) photos during an event, but if asked for the option to print more than one copy of a photograph during an event, you may need an additional paper roll. Each roll of brand-new paper and ink produces four hundred (400) photos, so there is no need to worry.

What happens if the printer stops printing photos?

If the printer stops working during an event and a host is on-site, they will fix the issue with the assistance of our team. If you (the client) did not hire a host, we would show you (the client) how to change the ink and paper beforehand, which is 99% of the time the reason the printer stops working. For any other issue, the client will have a person of contact from our company, and they will take it from there.

What if we do not have available Wi-Fi?

With a Wi-Fi connection, guests can receive their photographs in real-time during the event. Without a Wi-Fi connection, our system will save all the photos taken on the Photo Booth’s drive, and once we return to our storage unit, we will connect to our Wi-Fi and send out the photos taken during the event to all guests.

How long will the online gallery be available?

You have access to the online gallery six (6) months after your event. We recommend downloading the entire gallery to avoid any worries once it becomes available.

Are we able to use the Photo Booth outdoors?

Yes, the photo booth will be able to operate both indoors and outdoors. We will need a single power outlet to connect our machine, a good surface area, a covering for the photo booth, and let the party begin!

What should I do if there are issues during the event?

If any issues happen during your event, please get in touch with the company’s point of contact given to you, but if you cannot reach that person, call us at (332) 203 – 3186. A team member will be available to you.