How It Works

Design Your Digital Experience

Mbele’s Experience is a company that designs and produces digital content for corporate and private clients through photos, GIFs, and videos. One of our primary services is our photo booth activations, also known as The Social Booth. We are based in New York City and operate nationally. Click “Contact Us” at the top of the website and fill out the information on the page. Once you have filled out the report, click submit, and one of our team members will reach out to you as soon as possible.

Suppose you have any questions and would instead schedule a consultation to see if this is the right fit for you, please do so.

Booking process

One of our team members will greet you via email, providing instructions and information regarding the booking process. The team member will ask you to fill out some forms and view our company catalog, features, add-ons, price list, etc.

Scheduling a Call

After you submit the forms, we will schedule a day and time to go over the forms you filled out about your event and possible questions you may have. After the call, we will send you a contract and wait for a deposit/ full payment to start the order process.

Our Sales Team

Our sales department will reach out to you via email with a quote after your call with one of our team members later the day or the following day. You will have 24 hours to agree to the quote from one of our sales team members. After you agree to the quote, we will send you an invoice with our Terms and Conditions (T&C) attached to it for a deposit. Once we receive your guarantee, we will start your design process.

If you disagree or do not respond to the email, we will reopen the date for potential clients.

Order Process

During this time, we will email you, message you via phone, and possibly schedule additional calls with the assigned team member to finalize your event’s details. As our client, we will ask you the most convenient way to reach you beforehand and follow up with you how you would like. The conversation/s will include the design/s, event changes, add-ons, parking details, routes, etc., if needed.

Final Design

Once you have confirmed the final design, our team member will send you a digital mockup of the complete and final design and the email design template for you to review and confirm. Once agreed, we will finalize everything on our end and see you the day of the event. 

Client Event Design

Day-of coordination

On the day of your event, a team member will arrive two hours before the event’s start time. We will set up the photo booth equipment, adjust camera settings and lighting for the space, tape down the cords, and additional add-ons for your event. We will take test photographs for the client’s approval on-site. Photos will be sent to guests via Wi-Fi during the event if provided. Once the event has ended, we will break down the equipment once the event ends, and you will receive the photo gallery within two days, excluding the weekends.

The photograph was taken at The Simpson Restaurant and Bar (Brooklyn, NY)